Associate Director (Transactions & Processing) NLS

Job Summary

We are seeking a highly experienced Associate Director –
Transactions & Processing (SME) to lead and optimize the loan onboarding
process for the US region. This role ensures accurate onboarding of complex
loan structures, regulatory compliance, and operational excellence. The
candidate will act as a subject matter expert, mentor junior team members, and
drive process transitions and improvements with full ownership and
accountability.

Key Responsibilities 

• Review
  and approve loan boarding/funding requests for accuracy and compliance
  with US regulations.
  
• Translate
  data from credit approval documents, loan checklists, and contracts into
  servicing systems.
  
• Identify
  and resolve discrepancies, rejected items, and data gaps during
  onboarding.
  
• Provide
  expert guidance on loan documentation standards, regulatory requirements,
  and servicing protocols.
  
• Collaborate
  with Legal, Compliance, Finance, and Origination teams to ensure seamless
  onboarding.
  
• Take
  ownership and accountability for KPIs, transition deadlines, and business
  outcomes.
  
• Independently
  manage transitions and business processes, ensuring smooth migration of
  work from vendors or stateside teams.
  
• Lead
  process improvement initiatives, automation adoption, and workflow
  enhancements.
  
• Generate
  audit-ready records, MIS reports, dashboards, and ensure timely
  communication with US counterparts.
  
• Mentor
  junior processors, conduct error escalation sessions, and drive best
  practices.
  
• Perform
  quality reviews/approvals and coach new hires to meet learning curve
  expectations.
  
• Effectively
  manage stakeholders across multicultural teams, ensuring alignment and
  transparency.
  
• Support
  TSA exit initiatives (data migration, IT testing, transitions).
  
• Drive
  initiatives on new tools/applications/testing, including Copilot and other
  emerging technologies.
  
• Ensure
  documentation/evidencing tasks are maintained and stored diligently, with
  zero compliance gaps.
  

Requirements

Desired Qualifications 

• Bachelor’s
  degree in finance, Business Administration, or related field.
  
• 5–8+
  years of loan processing/servicing experience, with focus on US markets.
  
• Strong
  understanding of syndicated loans, CRE, and structured finance.
  
• Advanced
  Excel skills, including writing macros and using HLOOKUP/VLOOKUP.
  
• Basic
  SQL for data extraction and analysis.
  
• Experience
  managing large volumes of data from multiple sources.
  
• Excellent
  communication and stakeholder management skills across multicultural
  teams.
  
• Proficiency
  in loan servicing systems and Microsoft Office Suite.
  
• Familiarity
  with regional financial regulations and loan documentation standards.
  
• High
  ownership, accountability, and ability to manage workload independently.
  

Preferred Skills 

• Experience
  with syndicated loans, CRE, or structured finance.
  
• Knowledge
  of onboarding systems/workflows and automation tools.
  
• Awareness
  of latest technology trends, including Copilot usage for productivity and
  automation.
  
• Skilled
  in managing sensitive information with privacy standards.