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Associate- HR Helpdesk

Job Description - Associate- HR Helpdesk

Job Summary :
We are looking for an HR Helpdesk Executive to act as the first point of contact for employee HR-related queries. The role involves handling end-to-end HR operations including employee lifecycle management, payroll coordination, and general HR support while ensuring timely and accurate resolution of employee concerns.
 Key Responsibilities:
 Act as the primary HR helpdesk contact for employees and resolve day-to-day HR queries  Manage queries related to the complete employee lifecycle (hire to fire).  Coordinate with respective stakeholders and ensure TAT adherence 
Required Skills & Competencies :
Sound knowledge of HR operations and generalist functions  Understanding of HR operational activities & employee lifecycle management  Strong communication and interpersonal skills  Ability to handle confidential information with integrity  Good organizational and coordination skills  Proficient in MS Excel, HRMS, and basic reporting  Prior experience in handling employee queries and HR support will be an advantage  
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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