Associate IT

Roles & Responsibilities: 

▪ Implementation of Access Points at Base Stations. 

▪ Monitoring the base station routers, switches & Access Points. 

▪ Basic knowledge office 365. 

▪ Laptop or Desktop setup & configuration necessary software & troubleshoot 

▪ Operation and Maintenance of Preparing daily reports and all backbone uptimes and usages then submitting to concerns, monitoring of alarms & escalation. 

▪ Preparing the outage reports for the links and scheduling the call with service providers and planning corrective action for the incidents. 

▪ Provide good support to users. 

▪ Taking the backup for the devices like switches & routers and saving them on centralized backup. 

▪ Strong skills in troubleshooting. 

▪ Ensure smooth functioning of infrastructure, availability. 

▪ Ownership and accountability, independent decision making, Problem solving and conflict resolution, attention to details 

▪ Managing, oversee, developing and executing strategies to enhance the organization's IT infrastructure 

• IT Asset management & Audit Support 

▪ IT Network security frequently changing server & Wi-Fi device password maintaining user data in share point. 

▪ Monitoring all the CCTV cameras. 

Requirements: 1 to 2 years of experience. 

Qualification: Graduate or B.tech

About KNOLSKAPE: 

At KNOLSKAPE, we help organizations and leaders become future-ready through experiential learning. With a diverse range of award-winning Simulation Courses and Experiential Journeys in areas such as Culture, Digital Transformation, and Leadership, we enable CXOs, Managers, and Individual Contributors to keep up with the pace of innovation and adapt to change. KNOLSKAPE has emerged as a global pioneer in hyper-contextualized learning by leveraging its custom simulation building capability, “Genie”. Moreover, our AI/NLP powered Nanosimulations are serving the clients as versatile micro-learning tools crafted to address a wide spectrum of nuanced learning needs. We have collaborated with 450+ leading organizations globally to provide learning and development opportunitiesto 500,000+ learners every year. Founded by Rajiv Jayaraman, KNOLSKAPE is a certified Great Place to Work® organization that delivers robust transformative experiences for the modern learner and the modern workplace. KNOLSKAPE is a 150+ strong team with offices in Singapore, India, Malaysia, UK, and USA serving a rapidly growing global client base across industries. 

Founded by Rajiv Jayaraman, KNOLSKAPE is a certified Great Place to Work® organization that deliversrobust transformative experiencesfor the modern learner and the modern workplace. KNOLSKAPE is a 150+ strong team with offices in Singapore, India, Malaysia, UK, and USA serving a rapidly growing global client base across industries