Associate Manager - India Operations - Admin - BLR

Withum is a place where talent thrives - where
who you are matters. It’s a place of endless opportunities for growth. A
place where entrepreneurial energy plus inclusive teamwork equals exponential results.
Withum empowers clients and our professional staff with innovative tools and
solutions to address their accounting, tax and overall business management and
operational needs. As a US nationally ranked Top 25 firm, we recruit only the
best and brightest people with a genuine passion for the business.

Withum’s brand is a
reflection of our people, our culture and our strength. Withum has become
synonymous with teamwork and client service excellence. The cornerstone of our
success can truly be accredited to the dedicated professionals who work here
every day, easy to work with a sense of purpose and caring for their co -workers
and whose mission is to help our clients grow and thrive. But our commitment
goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all
team members, clients, and surrounding communities.

The Assistant Manager – Operations /
Administration & Facilities will be responsible for overseeing and managing
day -to -day administrative, facilities, and technical operations to ensure a
safe, efficient, compliant, and employee -friendly workplace. The role involves
hands -on management of facilities maintenance, utilities, employee
transportation, travel support, admin help desk operations, vendor management,
buildout project coordination, and contract workforce supervision. The
incumbent will also act as a key point of contact for employee grievances
related to transport, catering, utilities, and facility services, supporting an
employee base of 1,000+.

How will you spend your time:

 Operations, Administration & Facilities Management 

• Manage
  day -to -day operations related to administration and facilities,
  ensuring uninterrupted support to business operations.
  
• Oversee facilities maintenance, including housekeeping, security,
  utilities, and office infrastructure.
  
• Ensure
  compliance with internal policies, service level agreements (SLAs), and
  statutory & Safety requirements.
  

Technical Facilities & Utilities Management

•            Manage
HVAC, electrical systems, DG sets, UPS, and power distribution systems.

•     Oversee
fire detection, fire -fighting, and life safety systems.

•           Ensure preventive maintenance, audits,
inspections, and safety drills.

•           Support office buildout, fit -out, expansion, and
renovation projects.

•           Coordinate with PMCs, architects, contractors,
and vendors.

Employee Transportation & Travel

• Manage employee transportation operations, including route planning,
  vendor coordination, attendance tracking, and issue resolution.
  
• Handle employee travel coordination, bookings, and related administrative
  support as per company policies.
  
• Address
  and resolve employee grievances related to transportation services in a
  timely and professional manner.
  

• Coordinate
  with catering vendors to ensure quality, hygiene, and timely service.
  
• Handle
  employee feedback and grievances related to catering and other facility
  services, ensuring continuous improvement.
  

• Manage
  the Admin Help Desk, ensuring prompt response and resolution of
  employee queries related to facilities, transport, travel, and general
  administration.
  
• Track
  and analyze help desk data to identify recurring issues and implement
  corrective actions.
  

• Manage
  end -to -end vendor lifecycle, including onboarding, performance
  monitoring, billing, and renewals.
  
• Lead vendor negotiations for facilities, transport, catering,
  housekeeping, and security services to optimize cost and service quality.
  
• Conduct
  regular vendor performance reviews and ensure adherence to SLAs.
  

• Supervise
  and manage contract employees engaged in housekeeping and security
  services.
  
• Ensure
  adequate staffing, duty rosters, attendance management, and performance
  monitoring.
  
• Enforce
  discipline, safety standards, and service quality among contract staff.
  

Employee Grievance Handling

• Act
  as the first point of contact for employee grievances related to
  transport, catering, facilities, and admin services.
  
• Investigate
  issues, coordinate with vendors and internal teams, and ensure effective
  resolution within defined timelines.
  

Team Management & Reporting

• Manage
  and guide admin and facilities team members, ensuring productivity
  and service excellence.
  
• Prepare
  and submit daily, weekly, and monthly MIS reports related to
  operations, costs, vendor performance, and service metrics.
  
• Support
  the Manager – Admin & Facilities in audits, reviews, and process
  improvements.
  

Requirements

• Any graduate/postgraduate
  
• 6 to 8 years of
  administrative experience in a professional services environment preferred.
  
• Advanced Microsoft
  Office skills.
  
• Good communication
  skills, both verbal and written.
  
• High attention to detail.
  
• Excellent organizational
  skills with an ability to think proactively and prioritize work.
  
• Should have managed
  team.
  

Website: www.withum.com

Withum will not discriminate against any
employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information,
disability or because he or she is a protected veteran.