Associate NACH Settlement & Reconciliation

Key Responsibilities

• Execute smooth operation of settlement and reconciliation protocols for NACH & CTS products, ensuring accuracy and timeliness.
  
• Collaborate with the technology team to address complex operational issues.
  
• Identify opportunities for process automation and drive improvements in customer service.
  
• Provide all-around support to banks, covering both online and offline assistance, to resolve operational issues and facilitate seamless onboarding.
  
• Ensure compliance with regulatory requirements, internal SOP, resolving any issues related to NPCI operations in a timely manner.
  
• Generate accurate and timely reports, including regular and ad-hoc reports, to inform business decision-making.
  
• Sound knowledge of other NPCI products (IMPS, AePS etc).
  
• The ability to work effectively under pressure and handle stressful situations.
  

• Strong understanding of NACH (National Automated Clearing House) and CTS (Cheque Truncation System) processes.
  
• Familiarity with IMPS, AePS, and other NPCI offerings.
  
• Knowledge of RBI guidelines, NPCI regulations, and internal SOPs.