Associate, Operational Risk Management, Consumer Banking Group

Job Purpose :

A person in this role will own (design, implement, improve, monitor and steer other teams & vendors) the overall governance & controls framework across all products, channels and services of Consumer bank. This person will ensure internal and pertinent local/global regulatory guidelines are implemented or reporting’s are done by teams concerned in time and with the desired quality. As a gatekeeper for all regulations & controls, this person will ensure operational risk identification, periodic management awareness & management as well.

Key Accountabilities:

• Act as the CBG Unit Operations Risk Manager, managing operational risks & events:
• Enhance risk governance at CBG India by facilitating various Committees within the unit and providing due representation in governance committees across the bank.
• Ensure timely implementation of operational risk policies, standards and guides
• Develop and ensure timely implementation of unit specific operational risk policies, standards and procedures
• Review and ensure approvals are obtained for deviations from corporate operational risk policies and standards
• Co-ordinate audit and regulatory inspections
• Ensure timely reporting of Ops risk events and the completeness and correctness reporting being done in accordance with Group’s reporting and classification standards
• Reviewing & providing advisory guidance on the appropriateness of risk mitigating measures/plans
• Analyzing and reporting operational risk events, loss trends and root cause to CBG/ SU management and relevant risk and control committees.
• Key Risk Indicators monitoring.

Job Duties & responsibilities :

• Risk and Control Self Assessment
• Identify/update the scope of RCSA to be completed for CBG India.
• Plan and implement the RCSA program across all areas within CBG
• Provide guidance on identifying and assessing inherent/net/residual risks and aligned internal controls
• Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections
• Governance of Partnership tie-up
• Facilitate the Outsourcing Risk Review with the control teams including ISS, Operations, Technology, Audit, GPS, Risk, Legal and Compliance
• Facilitate the assessment process required for Outsourced Service Providers with the Ecosystem partners and the control teams
• Product/ Process Risk reviews
• Facilitate NPA review and approval process for CBG products within the Country and Regional stakeholders
• Review of periodic Product releases
• Review Standard Operating procedures as and when needed and highlight controls to be built in
• Identification and running of theme based reviews of the processes from Controls perspective
• Business Risk Management
• Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams, and facilitate the process of risk acceptance
• Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent CBG at the Country RGG.
• Facilitate the business and operations team in establishing the risk framework for CBG and ensuring timely closures.
• Pro-active audits to ensure the best possible audit rating
• Liaise with the Audit team for establishing a risk based audit approach for CBG
• Co-ordinate with the audit team for assessments pertaining to CBG. Close monitoring & tracking on audit issues pertaining to CBG
• Business Continuity Management
• Ensure timely implementation of BCM policies and standards
• Ensure timely reporting/ escalation of incidents causing disruptions to the business
• Highlight key BCM issues to unit mgmt and track action plans to closure
• Stakeholder & talent management
• Coordinate during regulatory inspections to ensure data and responses provided are in line with requirements
• Timely identification of resource requirements and onboarding + retention of selected team
• Manage & supervise team, maintaining team productivity and motivation levels
• Creating knowledge depth in the team by regular training & knowledge assessments, upskilling – to aid in business continuity

Education / Preferred Qualifications 

• Bachelor’s degree from a recognized university
• Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience
• Professional qualifications on projects and change management are desirable but not mandatory

Location:

Job:

Schedule:

Employee Status: