Associate, Project Support Specialist

Job Title: Project Support Specialist, Client Solutions 

Location: BKC, Mumbai (Hybrid) 

Position Overview: GLG is seeking a motivated and enthusiastic individual to join our Client Solutions team as a Project Support Specialist. Project Support Specialists (PSS) are responsible for arranging connections between GLG’s clients and selected Network Members (Experts), global key opinion leaders and senior industry executives acting in a consultative capacity. 
To facilitate these engagements, the PSS will work closely with both client-facing GLG Research professionals and GLG’s Network Members (Experts) base, which is a network of C-level executives, academicians, scientists, industry practitioners, and other professionals worldwide. 

As a PSS, you will develop a deep understanding of GLG’s business model and end-client markets as well as acquire incredible stakeholder management experience in a dynamic, high-intensity environment. 

Comfortable to work in 10 am to 7 pm / 3 pm to 12 am shifts.  

Key Responsibilities: 

• Facilitate interactions between GLG clients and Network Members (experts) via Client Solutions teams.
  • Navigate requests with complex compliance requirements and client-specific preferences.
  • Establish and build strong working relationships with Client Solutions partners. 
  • Successfully execute against project objectives in specified timeframes. 
  • Align with and develop deep understanding of a specific end-client market to manage expert conflicts. 
  • Appreciate the urgency of competing projects and prioritize accordingly. 
  • Demonstrate adaptability in a fast-paced, dynamic work environment. 

Required Skills: 
• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail etc.) 
• 0-2 years of work experience.  
• Bachelor's degree 
• Business level proficiency in English 

We seek bright, positive, and flexible people who also: 
• Act with the highest integrity and professionalism in all their endeavours 
• Think creatively and focus on opportunities for growth 
• Express a strong desire to work in a team 
• Demonstrate the ability and initiative to handle increasing responsibility over time 

We provide the drop facility for the 3pm-12am shift.