Associate - Sales Development Representative

In this role, you will be responsible for engaging, qualifying, and managing prospective student leads while supporting the broader sales and advisory teams in building a strong conversion pipeline.

• Engage with inbound leads through phone, email, and digital communication channels


• Conduct structured discovery conversations to understand student goals, motivations, and eligibility


• Qualify and evaluate leads based on defined criteria and document insights accurately in CRM systems (e.g., Salesforce)


• Schedule consultation sessions between qualified prospects and academic advisors


• Maintain accurate pipeline tracking, updates, and lead notes to ensure data integrity


• Share relevant information and resources with prospective students and families


• Support outreach campaigns, events, and follow-up activities when required


• Collaborate with internal teams to ensure a seamless and positive client experience


• Continuously improve product knowledge, communication skills, and understanding of international admissions

Requirements:

This position requires strong communication abilities, a structured mindset, and the ability to engage confidently with prospective clients in a consultative environment.

• 1–3 years of experience in customer service, sales, client-facing, or outreach roles preferred


• Strong spoken and written English communication skills with professional fluency


• Comfortable handling inbound and outbound phone-based conversations


• Strong organizational, multitasking, and time management skills


• Ability to follow structured processes and work within defined workflows


• Basic digital literacy with familiarity in CRM tools such as Salesforce preferred


• High level of professionalism, curiosity, and willingness to learn


• Ability to work in a target-driven and performance-oriented environment


• Exposure to education, admissions, or international student services is a plus


• Strong interpersonal skills and a consultative approach to communication

Benefits:

• Fully remote work opportunity within India


• Competitive compensation aligned with experience and performance


• Structured training and onboarding to support early-career development


• Annual learning and development budget to support continuous upskilling


• Global exposure across multiple international education markets


• Career progression opportunities within a fast-growing organization


• Flexible and collaborative work culture


• Access to mentoring, coaching, and professional development initiatives


• Supportive environment focused on feedback, learning, and performance excellence.