Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

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    •         Responsible for enabling product development for data quality controls monitoring & governance for CFR Models, ODLs, and Strategies via CDIT/Qalibrate

    
    

    •         Responsible for enabling risk remediation via Risk Remediation (RSRT) Product

    
    

    •         Partner with multiple stakeholder teams across CFR, including CFR Operational Risk & Excellence, CFR Product Managers, Global Risk & Compliance, Global Credit Bureau, Risk Data Management, CFR Global Decision Science, Consumer/Commercial/Fraud Risk Strategy Teams, etc.

    
    

    •         Support risk governance, oversight, and audit functions

    
    Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house
  
  
  
  

  Minimum Qualifications

  
  
  
  
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    Qualifications:

    
    

    •         This is an exciting opportunity for a practically minded professional with excellent knowledge of Product Development, Risk Data Management, and strong business acumen around Risk Management

    
    

    •         Graduate or Postgraduate in Computer Science, Engineering, Management, or related field

    
    

    •         1 – 2 years of relevant experience in performing Product Development, Risk Data Management, Risk Management, or similar roles

    
    

    •         Outstanding professional communication skills – clear, logical, and structured and able to demonstrate ability to influence at all levels

    
    

    •         Deep and broad expertise in Business Insights and Analytics OR Credit & Fraud Risk Strategy OR Product

    
    
  
  
  
  

  Preferred Qualifications

  
  
  
  
  • SQL
  
  
  • Hive
  
  
  
  

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.