Asst. Manager / Manager Logistics and Documentation (IB)

Job
Summary:

Job
Responsibilities:

Order
Processing & Execution: Oversee the complete order lifecycle for
international markets, from order placement through dispatch and delivery.

Logistics
& Carrier Management:

·       Coordinate with freight
forwarders, customs department, and other logistics partners to ensure on -time
and cost -effective delivery.

·       Monitor
transit performance and resolve shipment -related issues proactively.

Packaging
Optimization

·       Define
and implement packaging standards to ensure product safety and compliance.

·       Optimize
packaging and container utilization to improve loadability and reduce logistics
costs.

Invoicing
& Export Documentation

·       Prepare
and review export invoices and shipping documentation in line with
international trade regulations.

·       Ensure
completeness and accuracy of documents to avoid delays or penalties.

Cross -Functional
Coordination

·       Collaborate
closely with Production, Logistics, and Finance teams to align order
priorities, shipment schedules, and billing processes.

·       Act
as the central point of coordination for international order execution.

Process
Development & Implementation

·       Develop,
document, and implement standard operating procedures (SOPs) for international
operations.

·       Drive
continuous improvement initiatives to enhance efficiency, compliance, and
scalability.

Performance
Metrics & Reporting

·       Define,
track, and analyze key performance indicators (KPIs) related to speed,
accuracy, cost, and service levels.

·       Prepare
regular performance reports and recommend corrective actions.

External
Stakeholder Management

·       Manage
relationships with channel partners, distributors, and logistics service
providers.

·       Ensure
alignment on service expectations, performance standards, and compliance
requirements.

Digitization
& Automation

·       Lead
initiatives to digitize and automate operational processes to improve
visibility, accuracy, and efficiency.

·       Support
implementation of ERP, logistics, or order management systems as required.

Requirements

Ø  Strong understanding of international logistics and export
operations

Ø  Knowledge of export documentation and trade compliance

Ø  Excellent coordination and stakeholder management skills

Ø  Process -oriented mindset with experience in SOP development

Ø  Data -driven approach to performance management

Ø  ERP systems for order management, invoicing,
and documentation

Ø  Logistics and shipment tracking platforms for
carrier coordination and delivery visibility.

Ø  Documentation and compliance tools for export
processes.

Ø  Advanced proficiency in MS Excel (reports,
trackers, KPI dashboards)