AV Technician

Requirements

Key Responsibilities

• Install and configure AV equipment, including displays, projectors, audio systems, microphones, speakers, control systems, and video-conferencing solutions.
  
• Carry out cable laying, termination, labelling, routing, rack dressing, and equipment integration according to approved drawings and standards.
  
• Test and calibrate audio, video, and control systems to ensure optimum performance.
  
• Diagnose and resolve issues related to signal flow, connectivity, audio, video, cabling, and control systems.
  
• Provide on-site technical support during meetings, conferences, events, and client demonstrations.
  
• Assist users with the setup and operation of AV and video-conferencing systems.
  
• Perform preventive maintenance, routine inspections, firmware updates, and equipment health checks.
  
• Coordinate with AV engineers, programmers, project managers, vendors, and other technical teams for successful project execution.
  
• Maintain accurate records of installations, system configurations, service activities, asset details, and troubleshooting procedures.
  
• Prepare basic user guides and provide system-operation training to clients and end-users.
  
• Follow workplace safety procedures and information-security requirements while working at company and client locations.
  
• Travel to project and client sites as required.
  

Required Qualifications and Experience

• Diploma, ITI, or bachelor’s degree in Electronics, Electrical Engineering, Telecommunications, or a related technical field.
  
• Minimum two years of hands-on experience in AV installation, integration, maintenance, or technical support.
  
• Knowledge of displays, projectors, audio systems, video conferencing, signal distribution, and AV control systems.
  
• Experience in cable termination, connector installation, rack integration, and reading basic AV schematics.
  
• Understanding of audio/video signal flow and basic networking concepts.
  
• Familiarity with Microsoft Teams Rooms, Zoom Rooms, Crestron, Extron, Biamp, QSC, Cisco, Poly, or similar platforms is an advantage.
  

Required Skills

• Strong troubleshooting and problem-solving ability.
  
• Attention to detail and commitment to quality.
  
• Good verbal and written communication skills.
  
• Ability to work independently and as part of a project team.
  
• Professional approach when interacting with clients and end-users.
  
• Willingness to work flexible hours and travel based on project requirements.
  

Benefits