AWS Cloud Support Engineers with Python

Job Title: AWS Cloud Support Engineers with Python

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Role Description:

Job Title: AWS Cloud Support Engineers with Python in Banking Domain

Location: Sarjapur, Bengaluru

Hybrid Mode - 3 days WFO (Tues, Wed, Thurs) per week

Shift Time: 24*7 Rotational Shifts

Overview: 

Role Overview:
We are looking for an experienced Application Support / SRE professional (5+ years) to support Compliance platforms.
This role focuses on ensuring high availability, reliability, and observability of systems supporting trade surveillance, regulatory reporting, and compliance monitoring, with strong exposure to real-time data pipelines and cloud-native architectures.

Key Responsibilities:
Provide L1/L2/L3 production support for compliance applications, ensuring minimal downtime and quick recovery
Monitor system health, logs, and alerts using CloudWatch and other observability tools
Support and troubleshoot Kafka-based streaming pipelines for trade and market data
Manage and optimize data workflows and queries in Snowflake
Support AWS infrastructure (EC2, S3, IAM, Lambda) ensuring stability and performance
Debug and resolve issues in microservices-based architectures
Investigate and fix issues related to REST APIs, integrations, and downstream systems
Perform incident management, root cause analysis (RCA), and problem management
Automate repetitive operational tasks using scripting and Lambda functions
Ensure compliance systems meet SLA, audit, and regulatory requirements
Collaborate with development, compliance, and business teams for faster resolution and system improvements

Required Skills (Priority Order):
Candidates should have working knowledge in the following areas, with preference as below:
Apache Kafka – Strong troubleshooting of producers/consumers, lag monitoring, message failures
Snowflake – Query performance tuning, data validation, and issue debugging
AWS (Core Services) – Hands-on support experience with EC2, S3, IAM
CloudWatch – Log analysis, alerting, dashboarding
AWS Lambda – Debugging and supporting serverless workflows
Microservices Architecture – Understanding service dependencies and failure handling
REST APIs – API monitoring, debugging, and integration support
Domain Expertise (Preferred):
Experience in Broker-Dealer / Capital Markets compliance systems
Understanding of trade lifecycle, settlements, and regulatory reporting flows

SRE / Support Expectations:
Strong ownership of production stability and uptime (SLAs/SLIs/SLOs)
Expertise in incident, problem, and change management processes
Ability to handle high-severity incidents and stakeholder communication
Focus on automation and reduction of operational toil
Continuous improvement of observability, alerting, and system resilience

Exposure to:
Trade Surveillance systems
Transaction reporting platforms
AML / KYC workflows
Familiarity with audit requirements, data traceability, and regulatory SLAs

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.