AWS Connect developer

Job
Title :

 AWS Connect developer

Qualification
:

 BTech,B.E

Experience
:

 4 to 10 Years

Must
Have Skills :

Good
to Have Skills :

• AWS Certification (Solutions
  Architect, Developer, or Connect Specialty)
  

• Experience with GenAI
  for contact centers (Amazon Q, Bedrock)
  

Roles
and Responsibilities :

• Design, develop, and
  deploy AWS Connect solutions for CIVR
  (Interactive Voice Response), Chatbots (Lex), omnichannel routing,
  and reporting.
  

• Architect scalable contact
  center solutions leveraging AWS Connect, Lambda,
  DynamoDB, S3, Kinesis, and CloudWatch.
  

• Implement AI/ML-driven
  chatbots using Amazon Lex with seamless
  integration into Connect flows.
  

• Develop real-time and
  historical reporting using Amazon Connect
  Analytics, QuickSight, or third-party tools.
  

• Optimize CCP (Contact
  Control Panel), CRM integrations (Salesforce, Zendesk),
  and agent productivity tools.
  

Location
:

 Pune, Bangalore,
Hyderabad

CTC
Range :

 26 LPA

Notice
period :

 30 Days

Shift
Timings :

 General

Mode
of Interview :

 Virtual

Mode
of Work :

 Hybrid

Mode
of Hire :

 Contract To Hire

Note
:

 NA