Banker-Authorizer

• Daily customer engagement on assigned customer portfolio for CA/SA/TD build-up, Asset & Wealth cross-sell
  
• Deliver the business target assigned as per the performance scorecard
  
• Giving the client need-based product solutions and in the process aligning client requirements with business specifics.
  
• Assessing customer propensity and ensuring higher product penetration per relationship.
  
• Referencing for more business from existing customers.
  
• Responsible for creating a customer-focused approach for the quick resolution of all queries and complaints.
  
• Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security, etc.
  
• Assist in the closure of all observations on the audit report.
  
• Client relationship management and customer services related to retail banking operations
  

• Perform audit and ensure compliance with internal and external regulations and guidelines
  
• Provide the best in-class customer service to become their banking partner of choice
  
  

• CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card.
  

Requirements