Banking Operations Analyst

Ensures team is meeting or exceeding contractual and service level obligations to customers Ensures accurate and timely processing of transactions to meet and exceed customer SLA 5+ Years of experience in Banking BPO is preferred University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates Minimum of 2 years of Team handling is a Mandatory Excellent understanding or an SME of KYC/AML/CDD experience Excellent people management and interpersonal Skills Excellent Oral & Communication skills Ability to work scheduled shifts from Monday-Friday 02:00 PM to 12:00 AM Ability to communicate (oral/written) effectively in English to exchange information with our client.