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Banking Operations Senior Associate

Job Description - Banking Operations Senior Associate

Role Summary\n\nThe Level 2/3 Transaction Monitoring Investigator acts as the senior authority for escalated AML/CFT investigations. The role is responsible for conducting deep forensic analyses of customer transactions, risk behaviors, and typologies to determine whether activity meets the regulatory threshold for raising a Suspicious Transaction Report (STR) or Suspicious Activity Report (SAR).\n\nThis position ensures governance alignment, supports audit readiness, leads quality controls, and acts as a subject\u2011matter expert for junior levels.\n\nKey Responsibilities\n\nLead escalated AML/CFT investigations and make final disposition decisions.\n\nDraft, review, and approve STR/SAR narratives ensuring regulatory quality standards.\n\nConduct detailed end\u2011to\u2011end customer behavioral and transactional analysis across products, channels, and geographies.\n\nPerform typology-driven investigations including layering, structuring, mule activity, TBML, sanctions evasion, and virtual asset transactions.\n\nEngage with regulatory bodies during audits, walkthroughs, or requests for information.\n\nEnhance investigation frameworks, contribute to policy updates, and maintain governance documentation.\n\nGuide and mentor L1/L2 investigators through case reviews and coaching.\n\nPropose improvements in scenario tuning, rule thresholds, false\u2011positive reduction, and analytics\u2011based model enhancements.\n\nCollaborate with Legal, Fraud, Operations, and Risk teams on complex customer risk matters.\n
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