BatchMaster Consultant

Company : Devoir Software Solutions

Job Type : Full Time

Chennai, India

Job Description - BatchMaster Consultant

• Ensures the technical issues are handled as per the severity and defined standards

• Closely work with customers to foresee the problems are resolved in timely manner with satisfaction.

• Responsible to deliver solution as per the defined timeline.

• Work closely with customer service team on regular basis to take all required measures to satisfy the customer’s needs.

• Will be responsible for the weekly meetings with customers as required.

• Strong Knowledge on SAP B1 & Crystal Report.

• Would be responsible for the enhancement of team’s knowledge and assist in building knowledgebase for the customers.

• Need to ensure case life cycle is maintained and followed.

• Need to ensure CRM is being updated with required details by support team.

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BatchMaster Consultant

Job Description - BatchMaster Consultant

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