Benefits Operations Administrator

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. You may just be the right candidate for this or other roles. General education, vocational training and/or on-the-job training preferred. Typically 1+ years Relevant Experience Excellent critical thinking and problem-solving abilities Solution oriented and proactive approach to tackling issues, with an ability to identify new opportunities, synthesize information quickly, and prioritize effectively to increase efficiency. Excellent written/oral communication with the ability to interact effectively with internal teams and external contacts. Excellent communication and presentation skills. Strong attention to detail, ownership of work, and tremendous project/time management skills. Integrity in handling confidential and sensitive information. Experience in optimizing processes and increasing efficiency. Comfortable with ambiguity and lack of structure. There is no typical day. Proficiency with Excel / Google Sheets. Knowledge of US Health Insurance is a plus. Minimal Have subject matter expertise in at least one functional area and be cross trained in secondary areas. Responsible for owning daily tasks and focused on day-to-day operations. Perform work autonomously and consistently meets target Key Performance Indicators (KPIs). Troubleshoot issues and implement corrective actions. Work collaboratively and keep open lines of communication across our many internal teams including product, engineering, customer care, partner enablement, product marketing, sales, etc. Conduct analysis and active reporting to continually improve the Benefits Product and Processes. Performs other duties as assigned Work in a clean, pleasant, and comfortable office work setting.