BHIVE Workspace - IT Infrastructure Manager - Technical Support

Role : IT Infrastructure Management. Experience : 8-10 years of experience. Contract Duration : Full Time. Qualification : Bachelor's degree in Information Technology, Computer Science, B.Tech, or a related field.Interview Process : Applicant questionnaire > Assessment>Face to Face Rounds > HR Round. About the Company : The BHIVE Group stands at the forefront of revolutionizing enterprise-grade managed offices & coworking spaces, democratizing investments in Bengaluru. With BHIVE Workspace's extensive network in prime locations of Bengaluru and Mumbai along with BHIVE Capital's expertise in investment, the group redefines commercial real estate and financial services. BHIVE Workspace offers a collaborative ecosystem with over 27 properties, 46,000 seats and spread across 1.8 million sq.ft, catering to corporates, MNCs, entrepreneurs, and businesses of all sizes. To know more about the BHIVE GROUP, visit Our mission is to be amongst the most loved and admired real estate companies of India by 2033 -10 year mission as instated in 2023.Equal Opportunity Employer : BHIVE proudly stands as an Equal Opportunity Employer - By Choice. We firmly believe that we are most effective in helping our associates, customers, and the communities we serve, lead better lives when we genuinely understand them. This involves recognizing, respecting, and valuing diversity in terms of unique styles, experiences, identities, ideas, and opinions while fostering inclusivity for all individuals.Why Choose BHIVE : Benefits : At BHIVE, we are committed to providing more than just a paycheck-we strive to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel. Our comprehensive benefits package, including performance-based awards, competitive compensation, health benefits, financial security, and professional development opportunities, reflects this commitment and underscores our dedication to the well-being and success of our team members.Key Deliverables : - Assist in planning, implementing, and maintaining the company's IT infrastructure( Activate/ Passive network).- Ensure the security of IT systems, data integrity, and network connectivity.- Monitor system performance and troubleshoot issues.- Configuration Knowledge on all Firewalls, routers, Managed switches, SD-WAN, Access points, NAS servers,Macbook Laptop and desktop troubleshooting knowledge.- O365 Knowledge. Technical Support : - Collect the technical IT-related requirements from the client.- Provide technical support to staff and clients, resolving hardware, software, and network issues.- Manage the team, ensuring timely and effective responses to IT-related queries.- Coordinate with external vendors for specialized support and maintenance.- Assist in the training and development of IT personnel.Key Competencies and skills : - Proven experience in an IT supervisory or management role.- Strong knowledge of IT infrastructure, including networks, servers, and security.- Strong leadership and team management skills.- Good project management skills and experience with IT project delivery.- Strong communication skills, both written and verbal.- Ability to work under pressure and manage multiple tasks simultaneously.Employee Benefits : - BHIVE has a very strong benefits policy including an employee-friendly ESOP policy in place.- ESOPs may be applicable to the role based on performance.We believe training is an integral part of an individual's career and continually do so to seamlessly improve and develop the individual further.Access to multiple BHIVE events which gives the candidate great opportunities for professional networking. (ref:hirist.tech)