At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary:

The Billing Analyst is responsible for preparing timely and accurate billings for a professional services and technology organization. This individual is responsible for assisting in the design, implementation and deployment of policies and procedures, as well as streamlining current billing processes. The successful candidate will be customer, creative and solution oriented, while delivering timely and high-quality results and able to pursue multiple concurrent initiatives.

Essential Job Responsibilities

• Completion of monthly billing cycle from the recording and reporting of billing items to the creation of timely and accurate customer invoices

• Creation and reporting of supporting documentation on invoice for both internal and customer needs

• Documentation and delivery of invoice per client specifications. Researching customer inquiries related to services rendered

• Ability to analyze billing trends to identify reporting and recording inaccuracies and inefficiencies

• Ability to analyze contractual agreements to ensure services rendered are invoiced correctly and comply with audit requirements. When necessary, able to report on potential audit risks and contractual violations to internal business partners.

• Facilitate the creation and maintenance of contracts in the system to ensure it follows contractual agreement

• Engage with stakeholders for continuous improvements to billing process

• Research billing processes and report on potential improvement actions

• Analyze SharePoint and conduct comparison with SAP to ensure correct internal business partner assignments. Make corrections and updates as necessary

• Research all credit requests to confirm request meets audit requirements. Report on any deficiencies

• Conduct testing within QAS to ensure process/procedure changes will work within live environment. Report on any deficiencies.

• Produce off-calendar document review invoices by processing time within SAP, creating sales orders and finalizing invoices

• Utilize GRC to report on outstanding contract assignments. Provide report to department analysts. Reporting on trends within contract creations that result in excess rejections.

Qualifications & Characteristics

• Knowledge of customer contractual arrangements

• Ability to understand complex pricing methods

• Excellent attention to detail

• Work well in a cross-functional matrix environment

• Positive attitude and strong customer focus

• Advanced Excel skills required

• Strong problem solving and analysis skills

• Excellent communication skills (verbal, written, presentation)

• Ability to thrive in a fast-paced business environment

• BS/BA in Accounting, Finance or related Business area

• 5+ years of billing experience preferred

• Contract to Cash experience

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.