Billing Executive

Company : Station Satcom

Job Description - Billing Executive

Job
Summary:

We are
looking for a Billing Executive to support day-to-day billing operations by
monitoring billing-related emails, responding to basic customer queries,
coordinating with internal billing team members, and ensuring timely uploading
of invoices on customer portals. The role requires strong attention to detail,
good communication skills, and the ability to manage multiple billing requests
efficiently.

Key
Responsibilities:

·       Monitor and manage the
billing/invoice email inbox and ensure timely responses.
·       Review incoming customer billing
queries and provide basic information and clarification.
·       Identify and allocate billing-related
queries to the appropriate team member for resolution.
·       Follow up with internal teams to
ensure customer queries are resolved within the required timelines.
·       Upload invoices and supporting
documents accurately on customer/vendor portals.
·       Ensure invoices are uploaded within
specified deadlines and maintain proper records.
·       Verify invoice details and supporting
documents before portal submission.
·       Track the status of uploaded invoices
and resolve/re-route portal-related issues where required.
·       Maintain proper documentation and
records of billing correspondence and invoice submissions.
·       Coordinate with Accounts, Finance,
Sales, Operations, and other relevant teams for billing-related matters.
·       Assist in preparing billing reports,
trackers, and MIS as required.
·       Ensure confidentiality and accuracy
while handling customer and financial information.
·       Follow company billing processes,
controls, and standard operating procedures.

Required
Skills & Competencies

· Good knowledge of billing and
invoicing processes.

·       Strong email communication and
customer service skills.
·       Good working knowledge of MS Excel /
Google Sheets.
·       Ability to work with customer portals
and online invoice submission systems.
·       Strong attention to detail and
accuracy.
·       Good coordination and follow-up
skills.
·       Ability to prioritize multiple
queries and meet deadlines.
·       Basic understanding of Accounts &
Finance processes.
·       Good written and verbal communication
skills.
·       Ability to work independently as well
as coordinate effectively with the team.

Educational
Qualification

· Graduate in Commerce, Finance,
Accounting, Business Administration, or a related field.
· Candidates with a B.Com / BBA
background will be preferred.

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Billing Executive

Job Description - Billing Executive

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