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Blackline Admin

Job Description - Blackline Admin


Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose


The SIMS customer has requested to offshore one Blackline Admin role to manage the Blackline tool, with an immediate requirement to initiate the project.

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  • Required Skills & Experience


    • Relevant experience in BlackLine tool – 5+ years

    • Strong understanding of R2R processes (GL, Reconciliations, Journals)

    • Experience with ERP systems (SAP preferred)

    • Exposure to BlackLine modules:

      • Account Reconciliation

      • Task Management

      • Matching



    • Strong analytical skills and attention to detail

    • Good communication skills


    Key Responsibilities


    • Support BlackLine system administration, including user setup, access management, and role assignments.

    • Assist in account reconciliation management, including assignment of preparers, reviewers, and approvers.

    • Maintain and update reconciliation groups, templates, and frequencies.

    • Support task management and close calendar activities to ensure timely month-end close.

    • Monitor and schedule system jobs, data loads, and interfaces.

    • Assist in transaction matching and issue resolution for unmatched items.

    • Perform data validation checks to ensure completeness and accuracy of uploaded data.

    • Support change management activities (new account setup, modifications, and clean-up).

    • Coordinate with finance teams (RTR/AP/AR) for issue resolution and process alignment.

    • Maintain documentation, SOPs, and support audit requirements.



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  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client



    • Undertake product trainings to stay current with product features, changes and updates

    • Enroll in product specific and any other trainings per client requirements/recommendations

    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

    • Update job knowledge by participating in self learning opportunities and maintaining personal networks



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Deliver

 




















NoPerformance ParameterMeasure
1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Record to Report - DOP
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Experience: 3-5 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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