BPO Executive

Company : Cynosure Corporate Solutions

Job Type : Full Time

Hyderabad, India

Job Description - BPO Executive

Handle student inquiries and support lead conversion through calls and follow-ups.

Key Responsibilities:

Make outbound calls to leads and handle inbound inquiries.

Explain courses, fees, and benefits clearly

Maintain CRM and call records

Follow up with interested candidates

Achieve daily/weekly call and conversion targets

Handle basic query resolution

Requirements

Any graduate / fresher

Good communication skills

Basic computer knowledge

Sales/BPO experience is an added advantage

KPIs:

Call volume and productivity

Lead conversion rate

Customer satisfaction

Benefits

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BPO Executive

Job Description - BPO Executive

Requirements

Benefits

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