BPO (Fresher & Exp) - (Kolkata)

Job Description

Looking For Freshers & Experienced Candidates In a leading MNC, Work From Office @Kolkata

 

About Client

Our client is a an American business services company specializing in customer engagement and business performance.

 

Job Title: Voice Process

Requirements

Qualification: Any Undergraduate/ Graduate/ Post Graduate can apply.

Candidate should have:

1.Good Communication skills.

2.Handling calls over Phone which involves working in different time zones.

3.Handling calls from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills.

6.Knowledge of customer service principles and practices.

7.Basic technical knowledge.

Qualification: Under Graduate / Graduate / Post Graduate

Shift: Rotational Shift (6days working)

Benefits

Cab + Incentives + Shift Allowances + High medical insurance coverage benefits.

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Requirements
1.Good Communication skills 2.Handling calls Over Phone which involves working in different time zones 3.Handling calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.Basic technical knowledge