Branch Manager - MSO

JOB SUMMARY

Responsible to execute overall administration of the Sale Office,
promote the Sales & Marketing of Milk, by ensuring ISO guidelines with an
objective to achieve the budgeted business targets and Customer satisfaction.

KEY RESULT AREAS

1.     Plan, execute and achieve
the sales targets as per the business plan.

2.     Develop market intelligence
and expansion of distribution network.

3.     Promote and extend the
model parlors in the area of operation.

4.     Ensure to collect/recover
the sales realization and out standings.

5.     Administration of Sales
Office by Optimum utilization of resources, Funds and Cost Control.

6.     Responsible for Crates
Management and timely distribution of Milk.

7.     Effective control &
minimize the leakages & damages.

8.     Organize Customer Contract
Programs and addressing complaints.

9.     Statutory and ISO
Compliance.

10.   Ensure to monitor the cash & Bank
Activities on day to day business.

1.     Plan, execute and achieve
the sales targets as per the business plan.

a)     Responsible to Identify
& forecast the Sales & Marketing status of Competitors and their
activities in respective area of Operations and provide the information to the
concern Category Incharge.

b)     Responsible to identify the
gaps in the Marketing Strategy and fulfilling the gaps in coordinate with
Regional Head.

2.     Develop market intelligence
and expansion of distribution network.

a)     Responsible to forecast the
competitors and their activities in the area of operations and achieve the
sales targets in the line with Targeted budget as per the schedule without any
deviation.

b)     Responsible to identify and
appointment of the new agents in the respective area of operation and ensure
the expansion of distribution networks as per the business plan.

c)     Responsible to avail
channels for publicity about the milk and develop promotion activities to
maximize the business targets.

3.     Promote and extend the
model parlors in the area of operation.

a)     Responsible to identify the
new agents and develop the parlors business in the allotted area of operation.

b)     Responsible to ensure the
timely deliver of the products as per the indent.

4.     Ensure to collect/recover
the sales realization and out standings.

a)     Responsible for
Coordination with the concern logistics team and organize distribution vehicles
on time.

b)     Responsible for
distribution of required quantity of Milk in safe hygiene conditions within the
schedule time without any delay.

5.     Administration of Sales
Office by Optimum utilization of resources, Funds and Cost Control.

a)     Responsible for regular
monitoring the overall sales office operational/administrative cost with in the
budget.

b)     Responsible for optimum
utilization of resources and Manage the Funds in coordination with Finance
Team.

6.     Responsible for Crates
Management and timely distribution of Milk.

a)     Responsible to monitor
& control on crates available for distribution of Milk on time and
reconciliation of crates stocks on monthly basis.

b)     Responsible to
collect/recover the empty crates from the agents on time–to -time in safe
condition.

7.     Effective control &
minimize the leakages & damages

a)     Responsible for effective
control over the leakages & damages from time to time to avoid transit
losses of Milk.

b)     Responsible to take
necessary measures to minimize leakages & damages.

8.     Organize Customer Contract
Programs and addressing complaints

a)     Responsible for addressing
the agent’s problems & customer complaints on time in proper manner without
any delay.

b)     Responsible to record
number complaints received and addressed in the prescribed format and submit to
the concern Category Incharge.

c)     Responsible to
collect/recover the empty crates from the agents on time–to -time in safe
condition.

9.     Statutory and ISO
Compliance.

a)     Responsible to follow and
implementation of Food Safety Management Standards without any deviation.

b)     Responsible to maintain
& regular update the record as per the FSMS guidelines submit reports to
the concern Branch Manager from time to time.

10.  Ensure to monitor the cash & Bank
Activities on day to day business.

a)     Ensure to review previous
day’s cash flow statement on daily basis.

b)     Ensure to compulsorily
verify physical cash at least once in a week.

c)     Ensured that there are no abnormal
cash balances being maintained at the location and daily collections are
getting deposited into the bank.

d)     Collection of lower
denomination should be avoided to the maximum extent to avoid difficulties in
handling.

e)     To ensure lower denominations
being accumulated without getting deposited into bank, shall be immediately
brought to the notice of Finance department at Head office. 

f)      To ensure that sales
proceeds are collected as per credit terms.

g)     All route collection should
be completed before CMS person comes for cash collection. In exceptional cases
where cash collection comes later, it should be deposited on next day without
fail.

h)     Ensure to adware to the
delegation of powers given by HO with respect to cash/bank payments.

i)      Ensure the compliance of
standard cash & bank guide lines given by HO.

j)      Ensure to have adequate
insurance coverage as per the policy. In case of shortfall in insurance
coverage on account of increased sales etc., the same shall be brought to the
notice of Head office (CS dept through respective HOD) for necessary action.