Branch Support Executive

Branch Support Executive - Operations and Sales

Experience: Minimum 1 year in documentation or KYC or sales or marketing within the banking sector.

Qualifications: Bachelor's degree is mandatory.

Salary Range: ₹20,000.00 - ₹25,000.00 per month.

Working Hours: 8:30 AM to 5:30 PM.

Location:

• Trivandrum: Karama
  

• Kollam: Kottiyam, Anchal
  

Responsibilities:

1. KYC Updation:
   

   • Ensure compliance with KYC regulations and update customer information as per government guidelines.
     
   • Conduct regular audits to verify the accuracy and completeness of KYC records.
     

2. Government Rule and SEBI Compliance:
   

   • Stay abreast of updates to government rules and SEBI regulations related to banking operations.
     
   • Implement necessary changes to ensure full compliance with regulatory requirements.
     

3. Target Setting and Analysis:
   

   • Collaborate with the management team to set operational and sales targets.
     
   • Analyze performance data to identify trends and areas for improvement.
     

4. Sales and Sales Support:
   

   • Actively participate in sales initiatives to promote banking products and services.
     
   • Provide sales support by assisting the sales team in achieving targets.
     

5. Operational Excellence:
   

   • Streamline branch operations for efficiency and effectiveness.
     
   • Implement best practices to enhance operational workflows.
     

6. Customer Service:
   

   • Address customer inquiries and concerns related to operations and sales.
     
   • Ensure a high level of customer satisfaction through prompt and professional service.
     

7. Reporting:
   

   • Prepare and submit regular reports on KYC compliance, sales performance, and operational metrics.
     
   • Provide insights and recommendations for optimizing branch performance.
     

Requirements

• Minimum 1 year of experience in documentation or KYC or sales and marketing within the banking sector.
  
• Bachelor's degree in a relevant field.
  
• Knowledge of KYC regulations, government rules, and SEBI compliance.
  
• Strong analytical and problem-solving skills.
  
• Proven ability to meet and exceed sales targets.
  
• Excellent communication and interpersonal skills.
  
• Ability to work in a team and independently.
  

Benefits

• Competitive salary with performance-based incentives.
  
• Professional development opportunities.
  
• Positive and dynamic work environment.