Broadcom Automic Level 3 support with immediate / early joining required

Job Description

Role Purpose

The purpose of this role is to support delivery through development and deployment of tools. 

 

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Title: Broadcom Automic

Location: Pune

Total years of experience: 6 to 10 years

Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments.

· Experienced in installation, administration, upgrade, and migration of Automic Automation components.

· Skilled in configuring and troubleshooting Automic components including Agents, Jobs, Job Plans, and Workflows.

· Hands-on experience in creating and managing automation objects such as tasks, workflows, calendars, and schedules.

· Strong understanding of various OS platforms including Windows, Linux/Unix, and scripting tools like Shell, PowerShell, or Python.

· Familiarity with SAP job scheduling and integration with Automic Automation.

· Proven experience in handling high-priority incidents (P1/P2), coordinating with application teams and stakeholders for quick resolution.

· Good grasp of ITIL processes and experience with ticketing tools like ServiceNow or Remedy.

· Capable of implementing and modifying automation processes to meet evolving business requirements.

· Experience with monitoring, alerting, and notification features within Automic Automation.

· Skilled in managing version upgrades, patch deployments, and environment health checks.

· Strong problem-solving skills with the ability to troubleshoot issues independently and proactively.

· Experience working in hybrid environments with multiple operating systems and enterprise applications.

· Excellent communication skills and ability to document configurations, procedures, and troubleshooting steps clearly.

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Deliver

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