Business Analyst

Job Description

About us: RRD GO Creative?, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty.

Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator.

RRD GO CREATIVE currently seeking Business Analyst for the Information Technology team to join in Chennai

In this role you will be responsible for:

Position Description:  Act as a single point of contact between the client, sales and development teams through the entire project lifecycle. Responsible for analyzing / capturing business process and tabulating it to a module design. Coordinate the entire end-to-end process from scoping of the project to delivery to client.

Requirements Gathering:

Collaborate with stakeholders to elicit, document, and validate business requirements.

Conduct thorough analysis to ensure a clear understanding of business processes.

Data Analysis:

Analyze and interpret data to provide valuable insights and support decision-making processes.

Identify trends, patterns, and opportunities for process improvements.

Documentation:

Create clear and concise documentation, including business requirements, use cases, and process flows.

Maintain comprehensive and organized project documentation.

Communication:

Act as a liaison between business stakeholders and the development team, ensuring effective communication and understanding.

Testing Support:

Collaborate with QA teams to develop and execute test plans, ensuring the delivered solutions meet business requirements.

 Technology Specific Skills and Other Requirements for this role include:

?         Good Communication skills

?         Detailed Documentation Skills

?         Good Probing Skills

?         Problem Solving

?         Logical thinking

?         Adaptability / Flexibility

?         Result Orientation

?         Innovation

?         Analytical skills

?         Work with minimal management supervision

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