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Business Analyst

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Job Description - Business Analyst

Who are we
Fulcrum Digital is an agile and
next -generation digital accelerating company providing digital transformation
and technology services right from ideation to implementation. These services
have applicability across a variety of industries, including banking &
financial services, insurance, retail, higher education, food, healthcare, and
manufacturing.


We are seeking an experienced Business Analyst with 6 -8 years of relevant
experience in the Property and Casualty (P&C) insurance domain, with a
strong focus on the USA insurance market. The ideal candidate should have
in -depth knowledge of insurance business processes, particularly in
underwriting, claims management, policy servicing, and related operations,
along with hands -on experience in delivering business analysis for insurance
technology initiatives.


Key Responsibilities:

·       Work closely with business stakeholders and
technical teams to gather, analyze, and translate business requirements into
clear functional and technical specifications.

·       Analyze and document insurance business
processes, workflows, and system functionalities, specifically within the USA
P&C insurance market.

·       Lead and facilitate requirement -gathering
workshops, stakeholder interviews, and user story development sessions.

·       Conduct impact analysis, feasibility studies,
and gap analysis for existing systems and proposed solutions.

·       Ensure that system enhancements and new
implementations align with business goals and comply with USA insurance
regulatory and compliance standards.

·       Collaborate with testing teams to define test
strategies, review test cases, and validate system functionality against
business requirements.

·       Support business users with system training,
knowledge transfer sessions, and functional documentation.

·       Provide insurance domain expertise across
underwriting, claims processing, policy servicing, and customer operations.

 



Requirements

Required Skills & Qualifications:

  • 6 -8
    years of experience as a Business Analyst in the Property and Casualty
    insurance domain, specifically within the USA market.

  • Strong
    understanding of insurance business workflows, particularly in underwriting,
    claims management, policy servicing, and operational processes in the USA
    P&C sector.

  • Demonstrated
    experience leading business analysis efforts for large -scale insurance
    system implementations or process improvement initiatives.

  • Hands -on
    experience with Agile/Scrum methodologies, collaborating in
    multi -disciplinary teams.

  • Excellent
    analytical, problem -solving, and communication skills, with the ability to
    engage effectively with both business and technical stakeholders.

  • Proficiency
    in preparing Business Requirement Documents (BRD), Functional
    Specification Documents (FSD), and detailed user stories.

  • Experience
    working with API integrations, insurance system implementations, and data
    migrations is a plus.

 

 



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