Business Analyst

About Masai

Masai is a career-focused education company committed to helping learners build industry-relevant skills and access better career opportunities. We operate in a fast-paced, data-driven environment where business decisions are closely connected to learner outcomes, sales performance, operations, and organizational growth.

We are looking for a Business Analyst who can turn data into actionable insights and support data-driven business decisions. The ideal candidate should have strong SQL and analytical skills, business acumen, and experience using AI tools and automation to improve reporting, decision-making, and productivity. You will work closely with cross-functional teams to understand business problems, analyze data, identify opportunities, and recommend practical solutions.

Key Responsibilities

• Analyze business data, trends, and KPIs to identify opportunities and improvement areas.


• Gather business requirements and translate them into data-driven insights.


• Write and optimize SQL queries for data extraction and analysis.


• Build reports, dashboards, and analytical solutions.


• Partner with cross-functional teams to solve business problems.


• Identify opportunities for automation and process improvement.


• Use AI tools such as ChatGPT, Gemini, Claude, and Copilot for analysis, automation, research, and productivity.


• Present insights and recommendations clearly to stakeholders.


• Track business performance and identify deviations from targets.


• Support teams in making data-backed decisions across business functions.


• Convert complex datasets into simple, actionable business recommendations.

Requirements

• 2–4 years of experience in Business Analysis, Data Analysis, MIS, Business Intelligence, or a similar analytical role.


• Strong SQL skills, including joins, CTEs, subqueries, aggregations, and window functions.


• Strong analytical and problem-solving abilities.


• Experience with data reporting, dashboards, and business metrics.


• Proficiency with AI tools for analysis, automation, and productivity.


• Strong communication and stakeholder-management skills.


• Ability to work independently in a fast-paced, data-driven environment.


• Strong attention to detail and ability to work with large datasets.

Good to Have

• Experience with Power BI, Tableau, or Looker.


• Basic knowledge of Python.


• Experience in a startup, EdTech, or data-driven organization.


• Experience working with sales, marketing, operations, finance, or product data.


• Understanding of business process improvement and automation.

Why Join Masai?

• Work in a fast-paced, high-growth environment where data directly influences business decisions.


• Opportunity to work on real business problems with cross-functional teams.


• Exposure to business analytics across sales, operations, marketing, and other functions.


• Opportunity to leverage AI and automation to build smarter and more efficient processes.


• Work closely with business stakeholders and develop strong business + analytical expertise.