Business Analyst, Salesforce

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. What You’ll Do Support the administration of Salesforce quotes, including fields, layouts, and reports. Identify improvement opportunities to optimize system processes. Work with subject matter experts to design and implement Salesforce functions and processes. Respond to maintenance and user support requests. Create and maintain training documentation. Help promote best practices in Salesforce usage. Make users aware of new features. Document salesforce processes and procedures. Experience You’ll Bring: 0-2years of hands-on proven business administration experience. Excellent oral and written presentation and communication skills. A solid understanding of sales & order processes and commission systems would be an asset. #LI-AS2 If you want to bring your ideas to life, apply at SOTI today. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize their ROI and reduce device downtime. Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices. With SOTI’s world-class support, enterprises can take mobility to endless possibilities. For more information, visit soti.net.