Business Analyst - Scrum Master

Position Summary

The Senior Business
Analyst / Scrum Master is a hybrid leadership role responsible for driving
product vision, managing delivery, and enabling Agile excellence across one or
more cross -functional teams. This role balances strategic product ownership.
With hands -on project leadership, ensuring high -impact features are delivered
on time, with quality, and aligned to business goals.

Key Responsibilities

1. Product Ownership

• Define
  and communicate product vision, strategy, and roadmap.
  
• Own, prioritise,
  and refine the product backlog based on customer value, ROI, and business
  goals.
  
• Write
  actionable epics and user stories with clear acceptance criteria.
  
• Collaborate
  with engineering, UX, and business stakeholders to ensure alignment.
  
• Conduct
  market research, competitor analysis, and customer feedback loops.
  
• Track
  and measure product KPIs, feature adoption, and business impact.
  

2. Scrum Master Responsibilities

• Lead
  Agile ceremonies: sprint planning, daily stand -ups, backlog grooming,
  sprint reviews, and retrospectives.
  
• Remove
  impediments and ensure smooth team delivery flow.
  
• Coach
  the team on Agile best practices and continuous improvement.
  
• Shield
  the team from scope creep and unplanned work.
  
• Foster
  collaboration, ownership, and high -performance culture within the team.
  

3. Stakeholder Management

• Act as
  primary point of contact for business teams, leadership, and external
  partners.
  
• Provide
  transparency into roadmap, release plans, and delivery status.
  
• Align
  expectations across product, engineering, sales, support, and operations.
  
• Balance
  priorities between short -term deliverables and long -term strategy.
  

4. Delivery Excellence

• Drive
  end -to -end planning, development, testing, and release cycles.
  
• Ensure
  quality through acceptance criteria, user validation, and UAT oversight.
  
• Track
  sprint -level and release -level metrics (velocity, burn -down, defects,
  cycle time).
  
• Introduce
  process improvements and Agile maturity enhancements.
  
• Promote
  data -driven decision -making using analytics and insights.
  

Required Skills & Experience

• 4–6
  years of experience in Product Ownership, Scrum Mastery, and/or Project
  Management roles.
  
• Strong
  understanding of Agile, Scrum, and SDLC processes; certification preferred
  (CSPO, PSM, PMP, CSM).
  
• Proven
  experience delivering complex software (specifically web and mobile)
  applications end -to -end.
  
• Strong
  analytical skills and ability to translate business needs into technical
  requirements.
  
• Excellent
  communication, facilitation, and stakeholder -management skills.
  
• Ability
  to manage multiple priorities, deadlines, and cross -team dependencies.
  
• Experience
  working with tools like JIRA, Azure DevOps, Confluence, MS Project,
  etc.
  
• Knowledge
  of APIs, cloud platforms, integrations, and enterprise -level systems
  (preferred).
  

Preferred Skills

• Experience
  in SaaS, Healthcare IT, FinTech, or enterprise products
  
• Exposure
  to architectural concepts, microservice, data flows, and integration
  patterns.
  
• Understanding
  of UX processes, customer journeys, and design thinking.
  
• Familiarity
  with DevOps pipelines, CI/CD, release management.
  

Key Leadership Traits

• Ownership
  & accountability
  
• Strong
  problem -solving mindset
  
• Ability
  to influence without authority
  
• Customer -obsessed
  decision -making
  
• Proactive
  risk management
  
• High
  adaptability and resilience