Business Analyst-Life and Annuity

Req ID: 359284\n\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\n\nWe are currently seeking a Business Analyst-Life and Annuity to join our team in Anywhere, Karn\u0101taka (IN-KA), India (IN).\n\nBusiness Analyst (Life \u0026 Annuities)\n\nInsurance Consulting Practice\n\nRole Overview\n\nWe are seeking a seasoned Business Analysis who brings deep expertise in Life \u0026 Annuities (L\u0026A) and a strong consulting toolkit to lead complex, multi\u2011year transformation programs for global insurers. You will serve as the business thought leader, shaping problem statements, designing future\u2011state business models, guiding solution direction, and ensuring delivery of measurable business outcomes.\n\nThis role is ideal for someone who operates comfortably at the intersection of strategy, operations, technology, and change, with the ability to translate ambiguity into structured plans and trusted recommendations.\n\n* * *\n\nKey Responsibilities\n\n1\\. Client Leadership \u0026 Executive Engagement\n\n * Serve as the primary business advisor to senior client stakeholders across Distribution, Operations, Technology, Product, and Transformation.\n * Lead C\u2011suite and SME workshops to frame problems, define future capabilities, and align on transformation priorities.\n * Connect program execution to tangible business value, ensuring early wins, strong sponsorship, and measurable outcomes.\n * Navigate complex client environments with political acuity, influence, and credibility.\n\n\n\n* * *\n\n2\\. Transformation Strategy \u0026 Operating Model Design\n\n * Shape transformation vision, scope, and roadmap across L\u0026A value chains: \nNew Business \u0026 Underwriting, Policy Admin, Servicing, Billing, Claims, Commissions, Agency/Producer Management.\n * Define future\u2011state business processes, organizational structures, service models, hand\u2011offs, customer/agent journeys, and operational KPIs.\n * Identify simplification, automation, straight\u2011through processing, and digitization opportunities to drive scale, speed, and cost efficiency.\n * Recommend pragmatic changes that balance innovation with feasibility, regulatory reality, and market dynamics.\n\n\n\n* * *\n\n3\\. Business Analysis Excellence\n\n * Lead requirements discovery and definition across policy, operations, and customer\u2011facing processes.\n * Author clear, structured BRDs, FRDs, user stories, acceptance criteria, and traceability matrices aligned to both business and technology needs.\n * Guide design discussions with architects, underwriters, product owners, and vendor teams to ensure the proposed solutions meet business needs, are scalable, and fit operational realities.\n * Provide thought leadership in estimation, prioritization, scope management, and change control.\n\n\n\n* * *\n\n4\\. Solution Advisory \u0026 Platforms Experience\n\n * Conduct fit\u2011gap assessments across industry\u2011leading policy administration platforms and L\u0026A ecosystems.\n * Advise clients on platform and ecosystem options, integration approaches, modernization patterns, and implementation risks.\n * Translate business objectives into solution roadmaps that balance technology enablement with operational transformation.\n * Collaborate with cross\u2011functional teams (architecture, product, engineering) to ensure business alignment throughout the lifecycle.\n\n\n\n* * *\n\n5\\. Delivery Leadership \u0026 Operational Readiness\n\n * Manage business engagement across SIT, UAT, regression, and production readiness.\n * Drive the creation of test scenarios, data needs, and validation steps in partnership with business users.\n * Oversee business transition deliverables: training, communication, SOPs, process playbooks, cutover support, and hypercare stabilization.\n * Ensure operational teams are equipped for Go\u2011Live and capable of sustaining the transformation long\u2011term.\n\n\n\n* * *\n\n6\\. Consulting Capability Development\n\n * Mentor and coach BA teams, enabling growth in problem\u2011solving, structuring, communication, and client handling.\n * Contribute to reusable consulting assets, frameworks, accelerators, and domain playbooks for the Insurance practice.\n * Support business development through proposal creation, solutioning, client storyboarding, and executive presentations.\n * Represent the firm in thought leadership, internal forums, client workshops, and industry conversations.\n\n\n\n* * *\n\nCore Domain Expertise\n\nLife \u0026 Annuities Product Knowledge\n\n * Term, Whole, Universal Life, Indexed/Variable UL\n * Fixed, Indexed, and Variable Annuities\n * Income/retirement products (SPIA, DIA)\n * Riders, benefits, policy features, and servicing constructs\n\n\n\nInsurance Value Chain Expertise\n\n * Application intake \u0026 underwriting\n * Policy issuance \u0026 lifecycle servicing\n * Customer/agent experience flows\n * Claims adjudication \u0026 payments\n * Billing, collections \u0026 disbursements\n * Distributor/agent management \u0026 compensation\n\n\n\nEnterprise \u0026 Ecosystem Awareness\n\n * Experience with leading PAS and L\u0026A platforms (e.g., ALIP, OIPA, V3locity, FAST, Majesco, Sapiens, etc.)\n * Understanding of underwriting engines, workflow tools, rules engines, CRM, document generation, and digital engagement platforms\n * Familiarity with data domains, reporting structures, and operational control environments\n\n\n\n* * *\n\nRequired Experience \u0026 Skills\n\n * 15+ years in L\u0026A domain roles, including 10+ years leading analysis and transformation in large programs.\n * Prior experience in a consulting organization .\n * Ability to operate in ambiguous, unstructured problem spaces and build clarity for clients and teams.\n * Exceptional communication skills \u2014 executive presence, structured storytelling, and crisp documentation.\n * Strong analytical and conceptual thinking; ability to break down complexity and design practical solutions.\n * Proven experience guiding offshore/onshore delivery teams in distributed environments.\n * Exposure to both Agile and hybrid delivery models.\n\n\n\n* * *\n\nPreferred Credentials\n\n * Professional certifications such as CBAP, PMI\u2011PBA, LOMA/ALMI/FLMI, SAFe/Agile credentials.\n * Experience delivering programs across multiple geographies.\n * Demonstrated ability to influence C\u2011suite decision\u2011making and drive strategic outcomes.\n\n\n\nAbout NTT DATA\n\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world\u0027s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R\u0026D.\n\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client\u2019s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\n\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. 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