Business Development & Customer Success Lead

About the Role

We are looking for a highly motivated and
commercially driven Business Development Manager with experience in the AML
(Anti -Money Laundering), KYC (Know Your Customer), and Financial Crime
Compliance (FCC) space.

This is a hands -on growth role where the
successful candidate will be responsible for driving the complete customer
lifecycle—from prospecting and solution demonstrations to deal closure,
onboarding, and post -sales adoption. The ideal candidate should have strong
domain knowledge, an existing network within the compliance ecosystem, and
experience working with AML/KYC technology solutions.

Key Responsibilities

Business
Development & Sales

• Identify, qualify, and
  engage prospective customers across banking, fintech, NBFC, insurance, and
  regulated industries.
  
• Drive end -to -end sales
  activities including outreach, discovery meetings, solution presentations,
  proposal creation, negotiations, and deal closure.
  
• Build and maintain a
  healthy sales pipeline to consistently achieve revenue targets.
  
• Develop relationships with
  key stakeholders, compliance leaders, risk teams, and decision -makers.
  

Product
Demonstrations & Solution Consulting

• Conduct product
  demonstrations and solution walkthroughs for prospective clients.
  
• Understand customer
  compliance and regulatory requirements and position solutions effectively.
  
• Collaborate with internal
  product and implementation teams to address customer -specific
  requirements.
  

Client
Onboarding & Success

• Support customer
  onboarding activities post -sale to ensure smooth implementation and
  adoption.
  
• Act as a trusted advisor
  to clients during implementation and early -stage product usage.
  
• Work closely with
  customers to maximize solution utilization and identify upsell
  opportunities.
  

Market
& Industry Engagement

• Stay updated on AML, KYC,
  sanctions screening, transaction monitoring, and financial crime
  compliance trends.
  
• Build relationships within
  the compliance technology ecosystem and leverage industry networks to
  generate business opportunities.
  
• Represent the organization
  at industry events, conferences, webinars, and networking forums.