Business Development Associate

• Use a consultative sales approach putting the customer first, discovering their needs, and providing the right solutions. As a B2B company, develop fruitful business partnerships with our leads/customers.
  


• Engage with prospective leads and / or existing clients through phone calls, emails, chats and work towards increasing subscriber base and also increase Average Revenue per user
  


• Develop a robust sales pipeline and achieve revenue targets.
  


• Study client’s existing technology / systems and consult them on the most appropriate process, to ensure seamless integration of our solution with their business
  


• Conduct interactive demos through web conferences where required.
  


• Coordinate and engage with necessary resources from the Product, Operations and Marketing teams.
  


• Negotiate commercials and close the deal to generate revenue and increase the subscriber base
  


• Work alongside brand marketing teams to drive customer acquisition & growth campaigns
  


• Strategically target existing customers, build relationships as their Account Manager and Onboarding specialist and help them achieve their business goals by provisioning the right set of product & services
  


• Competitor Analysis and keeping an eye on the industry to ensure we remain one notch above the rest.
  


• Be the voice of customers and put forth suggestions for new features and improvements on our existing ones through client interactions.
  


• Liaison with the support team, product management team and development team towards getting the client's feedback heard and issues resolved.
  

Requirements

• You should have experience of 1-2 years in sales OR customer success (experience in front lining sales processes for an IT company/SAAS/PAAS solutions).
  


• You have excellent oral & written communication skills. Articulate!
  


• You have strong analytical skills.
  


• You love the internet and want to build a career in the tech industry.
  


• You are an aggressive, tenacious, and go-getter who can think on your feet. You are creative and ideational.
  


• This role will require you to work in shifts.
  


• Strong organizational and time management skills