Business Operations Senior Associate

Responsible for low complexity account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process Working knowledge of MS office suite (MS Excel, MS outlook etc) Ability to use computer systems effectively Experience with SAP and Saleforce.com will be an added advantage Graduate/master's in finance with 2 years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR, Order management and master data management will be preferred Candidate who has understanding of Order-to-Cash process Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead 6 months to 2 years of Operations or Back-office Support Services background is preferred Strong communication (verbal and written) & analytical skills and the ability to understand business process Self-managed individual who can effectively follow the established process and ensure quality of deliverables and optimize results Flexible to business requirements Coordinate with internal resources and stakeholders for the flawless execution of work Effectively communicating your insights and plans to cross-functional team members and management Monitoring deliverables and ensuring timely completion of change requests/requirements Maintaining SLAs and resolving issues within SLA