Business Process & Strat. Director

Data Analysis & Insights Lead analytics workstreams, ensuring data is extracted, cleaned, and analyzed to deliver actionable insights. Develop dashboards, KPIs, and reporting mechanisms to measure performance across delivery functions. Apply statistical methods to identify trends, root causes, and predictive patterns. Build strong relationships and manage expectations effectively. Contribute thought leadership and best practices in process excellence, advanced analytics, and client engagement. Lead multiple projects simultaneously, from scoping to execution, ensuring delivery within scope, budget, and timeline. Mentor and guide analytics/process improvement teams, fostering a culture of continuous improvement. Drive adoption of improvement initiatives through structured change management. Bachelor's degree in Engineering, Statistics, or related field (required). Master's degree from a premier institute (MBA, MS in Analytics/Operations, or equivalent) preferred. Certifications: Lean Six Sigma Black Belt; PMP/Prince2, Agile, or Process Mining certifications 10 years in analytics, business process improvement, or consulting, with 3-5 years in a leadership role. Proven expertise in data analysis (SQL, Python/R, Excel, BI tools such as Power BI/Tableau). Strong background in process excellence (Lean Six Sigma, Kaizen, DMAIC). Hands-on experience with process mining tools. Demonstrated client management skills with the ability to present and influence at senior levels. Experience managing multi-disciplinary teams and cross-functional projects. Analytical Excellence: Advanced problem-solving, statistical analysis, and data storytelling skills. Process Leadership: Ability to lead enterprise-wide improvement initiatives with measurable outcomes. Technology Awareness: Familiarity with automation, process mining, and data visualization tools. Client Engagement: Strong executive presence, communication, and relationship management skills. Project Management: Ability to manage complex programs with multiple stakeholders and timelines. Leadership: Inspire, coach, and lead diverse teams; foster a continuous improvement culture.