Capacity & IE Delivery Team Leader

## Who we are\n\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology \u0026 Transformation. \nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. \nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. \n#VOIS #BeUnrivalled #CreateTheFuture\n\n## About this Role\n\nWe are seeking a Cloud Engineering \u0026 Capacity Delivery Lead \u2013 VOIS to oversee on\u2011premises cloud infrastructure delivery and capacity management for the UK and Ireland markets. The individual will guide detailed design, dimensioning, security compliance, lifecycle management, and resilience for Network Virtual Infrastructure and orchestration platforms. This role also ensures effective stakeholder engagement, delivery excellence, performance optimisation, and the continuous improvement of engineering processes.\n\n## What you\u2019ll do\n\nLead the cloud engineering function responsible for on\u2011premises cloud delivery in Ireland and capacity management across Cluster 4 (UK \u0026 IE).Manage capacity planning and delivery for cloud infrastructure, ensuring alignment with business and technical needs.Oversee detailed design, implementation, and optimisation of cloud infrastructure to support high\u2011quality data and network experiences.Ensure resilient, scalable, and secure on\u2011premises cloud solutions that comply with design and security principles.Coordinate all cloud engineering activities, including planning, scheduling, configuration, and emergency response for network virtual infrastructure.Drive local execution of cloud engineering evolution initiatives in line with European strategy and roadmap.Maintain ownership of country-level cloud design documentation, including dimensioning and end\u2011to\u2011end performance.Manage and optimise delivery budgets while promoting cross\u2011country benchmarking to align with industry best practices.Build strong working relationships with senior stakeholders across Europe, including operational, commercial, and security teams.Enable continuous improvement through process industrialisation, digitalisation, and simplification.\n\n## Who you are\n\nStrong background in telecommunications engineering with hands\u2011on experience in virtualised and containerised network architectures (VNF/CNF).Demonstrated capability in operational delivery, technical execution, and multi\u2011country engineering coordination.Able to apply an end\u2011to\u2011end view of cloud infrastructure, drive risk mitigation, and identify improvement opportunities.Skilled in stakeholder engagement, with strong cross\u2011functional collaboration abilities.Experienced people leader who fosters a high\u2011performing and inclusive environment.Familiar with operational methodologies such as Kanban (mandatory), and optionally Agile or ITIL.Experienced in budget execution and able to manage complex engineering workstreams with clear accountability.Strong customer\u2011centric mindset with focus on performance, resilience, and service quality.\n\n## VOIS Equal Opportunity Employer Commitment\n\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\n\n## Not a perfect fit?\n\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\n\n## What\u0027s in it for you\n\n * Management of the cloud engineering team dealing with on premises Cloud delivery in Ireland and the capacity management in Cluster 4 (UK \u0026 IE):\n * Being accountable for managing the capacity demands in relation to Cloud Infrastructure in Cluster 4.\n * Being accountable of detailed design, implementation, performance optimization, and delivery of Cloud Infrastructure to offer best data experience in Ireland.\n * Guaranteeing delivery of all local initiatives according to agreed upon SLA.\n * Deliver resilient and secure on premises Cloud Infrastructure.\n * Ownership and maintenance of the country Cloud detailed Level Design including dimensioning and performance of the end-to-end chain\n * Country specific implementation of the Cloud Engineering Evolution Plan, according to the NSE strategy and roadmap\n * Direct management of the stakeholders within the European structure:\n * Defining, planning and scheduling all Cloud network activities and interventions\n * Ensuring state of the art topology/architecture to support our \u201cbest NW \u201c claim through scalable, resilient and secure NW solutions\n * Mobilising and coordinating all required engineering efforts in case of emergencies related (operational or security threat) to Network Virtual Infrastructure.\n\n\n\n## Join Us\n\nAt Vodafone, we\u2019re working hard to build a better future \u2014 a more connected, inclusive and sustainable world. As a dynamic global community, it\u0027s our human spirit, together with technology, that empowers us to achieve this. \nWe challenge and innovate to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. \nWith us, you can be truly yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\n\n## Alert\n\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. \n#JDEnhancedByTARA\n\n## Follow us on social media and #StayConnected\n\nLinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/Chat with our employees: https://lnkd.in/dpkrcvR2\n