Case Coordinator

Company : Thanal

Job Type : Full Time

Malappuram, India

Job Description - Case Coordinator

Coordinate and manage assigned client cases from intake to closure.
Act as the primary point of contact for clients and stakeholders.
Schedule appointments, meetings, and follow -ups.
Maintain accurate case records and documentation.
Monitor case progress and ensure timely completion of tasks.
Communicate with internal teams and external service providers.
Ensure compliance with organizational policies and confidentiality standards.
Prepare case reports and update management regularly.
Resolve client queries and escalate issues when necessary.
Support continuous improvement of case management process.
Strong communication and interpersonal skills.
Excellent organizational and time management abilities.
Attention to detail and documentation accuracy.
Problem -solving and coordination skills.
Proficiency in MS Office.

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