Cash Officers

Job Title

Grade

Department

Operations

Education

Any graduate

Experience

Jr. - 2+ Years/Sr. - 5 Years

Position Reporting to

Store Manager

Job Responsibilities

Manage vendor relationships
Excellent communication skills
Good understanding of rate card concepts
Strong analytical and problem solving skills
Ability to lead contractual discussions between Legal and vendor teams, Contract amendment etc
Strong negotiations skills to achieve maximum savings
Releasing RFP to vendors , preparing cost comparatives , preparing price sheet finalizations and getting approvals from stakeholders
Exposure to SAP

Skills

Good basic team management, communication skills and advanced customer management skills.
Experience in grooming and basic customer management skills.
Should be well versed on the SOP of Cash Officer.
Is also responsible to ensure all is well and under control at the check out area.
Should also be the lead in managing customer complaints and quickly escalate issues to senior Cash Officer or Manager in case of matters going out of control.
Effective management of check out area
Process orientation, coordination, followup
Should also be aware of ERT process and confident in evacuating people peacefully in an emergency.

Competencies