Check-in Counter Executive || Airport Vacancy

Position: Check-in Counter Executive Company Overview: Bluespirit is a leading airline company based in Kolkata, West Bengal, India. We provide domestic and international flight services to various destinations around the world. Our company is known for its excellent customer service and on-time performance. Job Description: We are currently seeking a Check-in Counter Executive to join our team at the Kolkata Airport. The ideal candidate will be responsible for providing exceptional customer service to our passengers and ensuring a smooth and efficient check-in process. Key Responsibilities: - Greet and assist passengers at the check-in counter - Verify travel documents and ensure they are valid - Weigh and tag baggage according to airline regulations - Process ticket changes, upgrades, and cancellations - Assist passengers with special needs or requests - Handle and resolve any customer complaints or issues - Collaborate with other departments to ensure a seamless check-in process - Maintain accurate records of passenger information - Adhere to all safety and security procedures - Keep the check-in counter area clean and organized - Stay updated on airline policies, procedures, and flight schedules Requirements: - High school diploma or equivalent - Previous experience in customer service or hospitality is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and high-pressure environment - Strong problem-solving and decision-making skills - Proficient in using computer systems and software - Willingness to work flexible hours, including weekends and holidays - Must be able to pass a background check and obtain necessary security clearances - Fluency in English and any other local language is a plus Benefits: - Competitive salary and benefits package - Opportunities for growth and advancement within the company - Training and development programs - Fun and dynamic work environment If you are passionate about providing exceptional customer service and have a strong attention to detail, we encourage you to apply for this exciting opportunity with Bluespirit. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds to join our team.