City Sales Manager

• Handling Entire Gold Loan Operations at the Region
• Monthly Disbursement and Book Targets of mapped Region
• Handling Gold Loan Customers in the Branch, explain Product Features, handling queries from customers, support in documentation and End to End Loans processing in LOS - where applicable
• To ensure cadence as per defined Product ,Process guidelines and fully compliant
• Achieving Renewal base and ensuring renewal conversion as per Targets
• Handling all Gold Loan Audit and Compliance related matters.
• Clear and resolve all Audit queries, FCU queries
• Handle Gold Loan Customer servicing governance
• Responsible for Insurance Cross Sell targets achievements
• Support Branch through Appraiser Identification/Onboarding and ensure Marketing Collaterals / Stationary are available as per requirement.
• Engage / Drive the team to achieve the gold loan targets Support Branch through Appraiser Identification/Onboarding and ensure Marketing Collaterals / Stationary are available as per requirement.