Claims Service Manager - Auto Claims

Role Summary

Closing Ratio/Meeting all KPI of team member& Self

• Negotiate with dealers


• Large Value Claims handling


• Avoid cost wastage


• Workshops


• Regular training of claims policies


• Faster settlements


• Settlement Ratio-97%


• Investment Ratio-3%

Re-open ratio/Segmentation of vehicles

• Separating the Claims according to Vehicles


• Conducting Team Meeting with internal and external survey.


• Re-open of claims should not be cross >2%

Key Accountabilities/ Responsibilities

Stakeholder interfaces

Experience

3-5 years of experience in Motor Claims & Body paint Workshop.

Education

• Preferably Diploma in Automobile,


• Graduate from MechanicalEngineer


• Graduate from Any discipline with prior experience in Claims