Client Delivery - FTC

Job Title: Senior executive

Location: (Work from Home)

Work Schedule:  5 days a week (Saturday working as and when required)

Role Overview

We’re hiring a sharp, detail-driven Profile Verification Executive to validate and update user profiles registered on our platform. This role is outbound-calling heavy and suits someone who is comfortable with volume, accuracy, and structured processes.

Key Responsibilities

• Make 180–200 outbound calls daily to registered users


• Verify and update profile information including employment, role, and experience


• Ensure accuracy and completeness of data captured during calls 


• Follow defined verification guidelines and quality standards


• Maintain proper documentation and system updates


• Communicate clearly and professionally with users


• Learn process nuances quickly and adapt to changes 


• Support customer profile-related queries as required