Client Due Diligence Specialist

Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather and analyse data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and succeed, lenders lend more responsibly, and organisations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, experienced people and new ideas so we can help create a better tomorrow.

Role Overview:

We are looking for a proactive and detail-oriented Client Due Diligence Specialist, to support the credentialing and the Third Party due diligence process for onboarding clients, vendors, partners or third party. This role involves financial and legal document review, KYC verification along with technology due diligence acumen (understanding of Information Security reports etc.), and coordination with internal stakeholders. The ideal candidate will have experience in banking or financial services, technology competency with a strong grasp of compliance and operational risk associated with third parties. It is preferred that the candidate have worked in the middle office operations.

Key Responsibilities:

Due Diligence:

Perform due diligence of Vendors & Partners, Clients (BFSI & Fintech companies), including financial and legal reviews.

Analyze financial statements (P&L, balance sheet, cash flow, Net worth of the Company) to assess partner viability.

Review documentation for completeness, accuracy, and compliance.

Review technology due diligence reports and assess privacy, security and robustness of IT competency of third parties.

KYC & Compliance:

Perform KYC checks and ensure documentation aligns with regulatory standards.

Monitor credentialing timelines and ensure timely onboarding and renewals.

Flag potential risks or discrepancies to the Management.

Documentation & Reporting:

Maintain organized records of credentialing activities.

Prepare summaries and reports for internal review and escalation.

Support internal audits and compliance reviews.

Stakeholder Coordination:

Liaise with Legal, Risk, Compliance, and Business teams to gather and validate information.

Communicate with external partners to clarify documentation or resolve issues.

Process Improvement:

Contribute to refining Due diligence SOPs and checklists.

Identify opportunities to streamline workflows and improve turnaround times

Qualifications & Experience:

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.

5–8 years of experience in banking – middle office operations, financial services, or compliance operations.

Familiarity with financial analysis and KYC/AML processes.

Experience working in credentialing, onboarding, third party due diligence or middle-office functions is preferred.

Soft Skills Required:

Detail Orientation: Ability to spot inconsistencies and ensure documentation accuracy.

Analytical Thinking: Capable of interpreting financial and legal data.

Communication: Clear and professional communication with internal and external stakeholders.

Team Collaboration: Works effectively with cross-functional teams.

Time Management: Manages multiple credentialing cases efficiently.

Integrity: Maintains confidentiality and adheres to ethical standards.

Problem Solving: Proactively identifies and resolves issues during the credentialing process.

Role Location: Mumbai

Experian is an equal opportunities employer

Benefits package includes:

• Hybrid working #LI-Hybrid
• Great compensation package and discretionary bonus plan
• Core benefits include pension, Bupa healthcare, Sharesave scheme and more!
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.

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