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Seeking a proactive and data -driven Client Growth Manager – Farming to drive revenue growth through upsell and cross -sell within the existing customer base. Requires strong commercial acumen, SaaS farming experience, and a consultative approach to maximize customer value and meet expansion targets.
Farming Strategy & Execution
Manage the complete farming lifecycle: account planning, opportunity identification, solution scoping, and closure.
Partner with Customer Success and Delivery teams for account growth plans.
Collaborate with Product and Pre -Sales to craft proposals aligned with customer needs and maturity.
Upsell & Cross -sell
Identify upsell and cross -sell opportunities via data analysis and client engagement.
Promote adoption of relevant modules/features matching customer pain points.
Conduct QBRs, roadmap alignment, and value realization sessions to expand footprint.
Client Relationship & Stakeholder Management
Build strong relationships with CxOs and functional heads.
Act as a strategic advisor for long -term digital transformation initiatives.
Revenue & Metrics Accountability
Achieve expansion revenue targets (recurring and one -time).
Monitor farming pipeline, deal velocity, win rates, and forecasts.
Maintain CRM hygiene and accurate deal records.
Cross -functional Collaboration
Work with Product, Customer Success, and Marketing for GTM collateral and expansion use cases.
Share customer feedback and competitive insights for strategy refinement.
7–10 years in account farming, upsell/cross -sell, or customer growth in SaaS/tech.
Proven revenue target achievement in farming roles.
Strong knowledge of SaaS models, value selling, and lifecycle management.
ERP/Supply Chain/MarTech/CRM/HRTech experience preferred.
Excellent interpersonal, negotiation, and presentation skills.
Analytical skills with Salesforce, HubSpot, or Gainsight.
MBA from Tier 1 college preferred.
Additional Requirements
2–5 years in B2B sales; SaaS, ERP, or garment -tech sales preferred.
Understanding of garment/textile manufacturing and factory operations is a plus.
NIFT or similar education is a plus, but domain experience is valued.
Fluency in local language and English.
Hands -on with CRM tools, demo platforms, and presentations.
Strong consultative selling and relationship management skills.
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