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Client Relationship Management Analyst Trade Finance

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Job Description - Client Relationship Management Analyst Trade Finance

Position: Client Relationship Management Analyst – Trade Finance

Experience: 2 -4 Years

Location: Hyderabad / Indore / Mumbai

Job Overview

We are looking for a Client Relationship Management Analyst with experience in Commercial Banking and Trade Finance Operations. The role involves managing client mandates, ensuring compliance with regulatory requirements, coordinating with cross -functional teams, and delivering exceptional client service while maintaining operational excellence.

Key Responsibilities

Client & Stakeholder Management

  • Act as primary contact for mandate -related client queries and escalations.
  • Coordinate with Relationship Managers, Legal, Compliance, Risk, Operations, and Technology teams.
  • Provide timely updates to stakeholders on mandate processing status.
  • Manage aging cases and ensure prompt resolution of escalations.

Operations & Service Delivery

  • Process new mandates, amendments, renewals, and removals within defined SLAs.
  • Ensure documentation accuracy and completeness.
  • Monitor operational KPIs and service metrics.
  • Conduct root cause analysis and implement corrective actions.

Risk & Compliance

  • Ensure adherence to regulatory and internal policy requirements.
  • Support audit reviews and compliance assessments.
  • Maintain risk registers and track remediation actions.
  • Participate in RCSA and control review activities.

Process Improvement

  • Identify opportunities for automation and workflow optimization.
  • Drive process efficiency initiatives to improve turnaround times.
  • Support system enhancements, migrations, and transformation projects.
  • Prepare business impact assessments and post -implementation reviews.

Required Qualifications

  • Bachelor's Degree in any discipline.
  • 2–4 years of experience in Commercial Banking, Trade Finance, Banking Operations, or Client Servicing.
  • Strong understanding of banking documentation and mandate governance.
  • Experience managing operational risk and compliance requirements.
  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple priorities in a fast -paced environment.


Original job Client Relationship Management Analyst Trade Finance posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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