Client Relationship Manager

Marcus Evans, founded in 1983, is a global business intelligence and event marketing company, with 49 offices in 20+ countries. Headquartered in the UK, we are rated in the top 20 UK companies for work/life balance.

Working across all industry sectors our Summits, Conferences and Online Events brands deliver innovative high-level content, networking and one-to-one meeting platforms that bring together key decision-makers on a truly global scale. Our client base is comprised of c-level executives from 98% of existing fortune 1000 companies, and are world leaders in a variety of industries, such as healthcare, legal, pharmaceutical, investments, energy, packaging etc.

We are looking to hire a Client Relationship Manager to build and manage relationships with C-level attendees for a portfolio of corporate events across various industries. In this role, you will oversee client communications, ensuring a seamless experience before and after events. This exciting opportunity offers career growth, bonus incentives, and annual travel to our Summits.

This is an in-person role located in our Mumbai office.

Key Responsibilities

• Develop in-depth industry expertise and stay informed on key trends.

• Understand the dynamics of each event, including attendees and solution providers.

• Manage and maintain relationships with C-level clients for multiple events globally.

• Communicate regularly via email and phone to ensure client satisfaction and engagement.

• Collaborate with Heads of Sales to drive retention and maximize client experience.

Develop in-depth industry expertise and stay informed on key trends.

Understand the dynamics of each event, including attendees and solution providers.

Manage and maintain relationships with C-level clients for multiple events globally.

Communicate regularly via email and phone to ensure client satisfaction and engagement.

Collaborate with Heads of Sales to drive retention and maximize client experience.

Qualifications

• Candidates must possess at least a Bachelor Degree in Business Studies/Administration/ Management/Communication or equivalent to be considered for this position.

• Strong spoken and written English skills are essential for this role.

• 4-5 years of experience in analysis, research, sales, account management, or customer relations.

• Background in English-language education preferred.

• Strong communication, organizational, and time management skills.

• A team player with a high-performance mindset.

Candidates must possess at least a Bachelor Degree in Business Studies/Administration/ Management/Communication or equivalent to be considered for this position.

Strong spoken and written English skills are essential for this role.

4-5 years of experience in analysis, research, sales, account management, or customer relations.

Background in English-language education preferred.

Strong communication, organizational, and time management skills.

A team player with a high-performance mindset.

Compensation & Benefits

• Competitive salary + performance-based bonuses.

• Be part of a dynamic international team.

• Comprehensive training to ensure your success.

• Gain hands-on experience managing global clients.

Competitive salary + performance-based bonuses.

Be part of a dynamic international team.

Comprehensive training to ensure your success.

Gain hands-on experience managing global clients.

• Fast-Track and transparent promotional structure based on performance.

• Opportunity to attend some events globally.

Fast-Track and transparent promotional structure based on performance.

Opportunity to attend some events globally.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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