Client Success Manager

CTC: 15,000 to 25,000

Experience: 0 - 3 Years
Location: Indore/Mumbai/Noida

Roles and Responsibilities:

• Effectively engaging with the customers and generating the targeted revenue


• Opening Demat Account


• Calling prospective customers and engaging with them to maximise sales


• Focusing on building long-term relationships with the customers


• Ensuring that the customer's information is maintained and updated in CRM


• Ensuring high customer retention through customer service, consistent engagement and taking periodic feedback from the customer


• Cross Selling of EdTech - Training Product

Qualifications and Experience:

• Any Graduate/Post Graduate


• Experience of working in BFSI/Stock Advisor would be an added advantage

Competencies:

• Strong Communication skills and self-motivated


• Needs to be innovative and bring new ideas to keep inclining the sales techniques


• Proficiency in using MS Office (Word, Excel, Power Point, etc.)


• Excellent analytical skills and Negotiation skills


• Able to work well in teams and drive the teams whenever needed