Clinical Applications Physician Analyst DICOM/ Imaging workflows (non-PACS)/ Reconstruction tools/

Industry/Sector

Specialism

Management Level

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Clinical Applications Physician Analyst – DICOM/ Imaging workflows (non-PACS)/ Reconstruction tools/ Ortho - Associate, you will engage with clients to optimize operational efficiency and effectiveness within our Technology Consulting practice. You will analyze client needs, develop operational strategies, and provide guidance to streamline processes, enhance productivity, and drive business performance. In this role, you will focus on delivering consulting services to improve operational performance and develop innovative solutions, working closely with clients to identify areas for improvement and implement technology solutions and process automation.

As an Associate, you will contribute to client engagements and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients, learning how to build meaningful connections and manage diverse perspectives. Driven by curiosity, you will adapt to varying challenges and take ownership of your development, consistently delivering work that drives value for clients and success for the team. In this role at PwC Acceleration Center India, you will navigate complex situations, build your personal brand, and deepen your technical skills, opening doors to more opportunities within the firm.

Responsibilities

- Provides day-to-day operational support and maintenance for Clinical Applications in a managed services environment. Works under direct supervision with clear, structured tasks focused on break/fix resolution, routine configuration changes, and ticket management. Monitors system performance, triages incoming issues, and applies standard fixes under guidance of senior staff. Collaborates with clinical end-users and IT teams to ensure system stability and continuous support of patient care and operational goals.

- Learns from senior team members; receives guidance and begins peer collaboration. Works alongside and performs peer review for AC teams.

- Performs routine configuration changes, maintenance updates, and minor system adjustments under guidance for one Clinical Application area. Applies standard fixes and configuration changes based on approved change requests and documented procedures.

- Analyzing client operational processes to identify areas for improvement and enhance productivity
- Developing and implementing strategies to optimize operational efficiency and effectiveness
- Collaborating with clients to provide guidance on technology solutions and process automation
- Supporting the development of operational excellence frameworks to drive business performance
- Engaging in operational analysis to discern patterns and inform strategic decision-making
- Applying lean process improvement methodologies to streamline workflows and reduce costs
- Participating in the execution of operations management strategies to improve service delivery
- Utilizing emerging technologies to develop innovative solutions for client challenges
- Gathering and interpreting data to provide insights and recommendations for process optimization
- Contributing to the development of competitive advantage through operational strategy and support

What You Must Have

- At least a Bachelor's degree
- At least 2-4 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Demonstrating proficiency in DICOM/ Imaging workflows (non-PACS)/ Reconstruction tools/ Ortho / retinal / nuclear medicine systems. A strong understanding of clinical and administrative workflows. Has familiarity with healthcare operations and how system changes impact day-to-day clinical and business processes.

- Participates in structured shift handoffs with US-based teams, providing clear status updates on open tickets and in-progress work. Maintains detailed async documentation including ticket notes, work logs, and status summaries to ensure onshore teams can pick up seamlessly. Follows established handoff templates and escalation protocols.

- Excelling in operational analysis and process optimization
- Demonstrating skills in automation solutions and emerging technologies
- Utilizing Six Sigma methodologies for process improvement
- Engaging in business process improvement and cost efficiency strategies
- Applying lean process improvement techniques for operational excellence
- Developing competitive advantage through innovative technology implementation
- Contributing to demand management and service operations strategies

- Work Shift timings - 2:00 PM – 11:00 PM IST (US Eastern overlap)

Travel Requirements

Job Posting End Date